Terms and Conditions
1. Acceptance of Conditions to the Contract
By making a booking with the Agent, the Hirer accepts
1.1. these terms and conditions (“Ts&Cs”) form part of the Hire Contract between the Owner and the Hirer; and
1.2. the Agent acts only as agent for the Owner, contracts on behalf of the Owner only and shall incur no liability in terms of condition 12 of these Ts&Cs.
2. Definitions
“Agent” means Beachwalk Apartments and having its registered office at 14 Southcliffe Drive, Primrose Valley, Filey YO14 9QZ
“Hire Contract” means the contract for hire of the Property as a holiday let for the Hire Period and which includes these Ts&Cs;
“Hire Period” means the length of time the Hirer may occupy the Property as a holiday let, as detailed in the booking made by the Hirer and accepted by the Agent.
“Hirer” means the person making and identified in the booking as such;
“Owner” means the proprietor of the Property as detailed in the title deeds for the Property and as more fully designed in the agency agreement between the Owner and the Agent; and
“Property” means the relevant property which is the subject of the Hire Contract.
3. The Hire
3.1. The Owner and Hirer agree that they have entered into the Hire Contract.
3.2. The Hire Contract gives the Hirer the right to occupy the Property as a holiday let for the Hire Period.
3.3. The Hire Period shall not exceed 4 continuous weeks. The Hire will be allowed to occupy the Property from 4pm on the first day of the Hire Period must vacate the Property by 10am on the last day of the Hire Period unless otherwise agreed. The Hire Period cannot be extended without the permission of the Owner or the Agent.
3.4. The Hirer must be one of the party staying in the Property for the Hire Period.
4. Bookings
4.1. Bookings must be made by a person over the age of 18. Bookings will not be accepted from groups of persons under the age of 21 without the prior written consent of the Owner and/or the Agent.
4.2. A non-refundable booking deposit of £100 is payable 24hrs of the provisional booking being taken. A £10 booking fee, payable to the Agent with the balance, applies to all bookings and is non-refundable. Any additional services paid for by the Hirer are also non-refundable.
4.3. The booking is taken on a provisional basis until the booking deposit has been paid in full, only after which does the booking become confirmed. Until the booking is confirmed, it can be cancelled by the Owner or the Agent at any time.
4.4. The balance of the total booking fee,  is payable not less than 6 weeks prior to the commencement of the Hire Period.
4.5. Bookings made less than 6 weeks prior to the commencement of the Hire Period must be paid in full at the time of booking.
4.6. Failure to pay the deposit or balance of the booking fee in full by the due dates will constitute a cancellation of the booking by the Hirer.
4.7. An additional deposit in respect of breakages may (at the discretion of the Owner and/or the Agent) be payable prior to booking. Any breakages deposit required will be refundable subject to the provisions of Condition 8 below.
5. Cancellations
5.1 Cancellation by the Hirer
5.1.1. In the event of a cancellation by the Hirer, the Agent will endeavour to re-let the Property and, if successful, a reasonable and proportionate refund may be made after deduction of a £30 administration fee, however, in circumstances where the cancellation is made less than 6 weeks before arrival, there will be no refund made. The booking deposit and booking fee , is entirely non-refundable.
5.1.2. Cancellation insurance is not included in the booking deposit & booking fee and the Owner and the Agent strongly recommend the Hirer take out holiday cancellation insurance.
5.2. Cancellation by the Owner
The Owner will endeavour to ensure that the Property is available for the dates booked. In the unlikely event the Property becomes unavailable and the Owner has to cancel the booking, the Agent will endeavour to find the Hirer and the Hirer’s party suitable alternative accommodation. If suitable alternative accommodation cannot be found, the Hirer shall be entitled to a full refund. The Owner and/or the Agent shall only be liable to return monies received. No compensation or consequential losses shall be paid.
6. Property Description
6.1. The Hirer accepts that the Agent grants no warranty in their description of the Property. Whilst every care is taken to provide an accurate description of the Property, alterations by the Owner are occasionally made to the Property and some aspects may change. The Hirer accepts that no refunds are available for such changes and that no liability attaches to the Agent for any such change.
6.2. The property is in a rural location and the Owner and the Agent offer no warranty as to availability of television, radio, Wi-Fi, mobile telephone, mobile data or any other communications service.
7. Use of the Property
7.1. The Property shall be used as a holiday let only and for no other purpose. The Hirer shall not use the Property for Stag (bachelor) or Hen (bachelorette) parties, except with the prior written agreement of the Owner or the Agent.
7.2. The Hirer undertakes that the Hirer’s party will not exceed the occupancy limit detailed in the description of the Property.
7.3. The Hirer undertakes not to sublet or grant any other rights of occupancy in respect of the Property at any time.
7.4. The Hirer undertakes that the Hirer and every member of his/her party shall act in a courteous and considerate manner in respect of their use of the Property throughout the Hire Period. The Owner and/or the Agent is entitled to insist that the Hirer, his/her party or any member of said party leave the Property without any refund if, in the reasonable opinion of the Owner or the Agent, the behaviour of the Hirer and/or his/her party is unacceptable.
7.5. Candles are not permitted in the Property save in the event of being required in an emergency.
7.6. The storage and/or use of fireworks are not permitted at the Property expect with the prior written consent of the Owner and/or the Agent.
8. Property Condition
8.1. The condition of the Property is at all times the responsibility of the Owner and the Hirer between them, in accordance with their rights and responsibilities set out in these Ts&Cs.
8.2. The Hirer accepts the accommodation in its current state at the commencement of the Hire Period and shall keep the Property clean and tidy.
8.3. The Hirer will make every effort to keep the Property, fixtures and fittings and all contents in the same state of repair and condition as at the start of the commencement of the Hire Period. Any accidental damage or breakages should be reported to the Agent prior to the end of the Hire Period.
8.4. The Hirer shall be liable to the Owner for any loss, costs, expenses or claims arising from any damage caused to the Property and/or its fixtures and fittings and/or its contents by the deliberate, wilful, negligent, or reckless act or omission of the Hirer or of any of the Hirer’s party (excepting fair wear and tear and minor breakages at the discretion of the Owner or the Agent). If, as a result of such damage, the Property and/or its fixtures and fittings and/or any of its contents need to be repaired or replaced, the Hirer shall be responsible for reimbursing the Owner’s reasonable costs of doing so
8.5. Where required by the Owner, retention of any breakages deposit will be made for this purpose and communicated to the Hirer by the Owner or the Agent. The balance of any such breakages deposit will be returned to the Hirer after deduction of said reasonable costs and any amount due in excess of the breakages deposit will be payable by the Hirer immediately on being notified by the Owner or the Agent in writing.
8.6. No smoking or vaping is allowed in the Property at any time.
8.7. The Owner retains the right to make an additional charge for cleaning should the Property not be left in a similar condition to that at the start of the hire period detailed in the booking.
8.8. The Owner reserves the right for the Owner and/or the Agent to enter the Property at any reasonable time on giving reasonable prior notice (and at any time without notice in the case of an emergency) to inspect the Property and the Hirer’s compliance with these Ts&Cs.
9. Pets
9.1. Dogs are only allowed in the Property if stated on the property information.  All dogs must be house trained and the number and type of dogs must not exceed what was agreed with the Owner or the Agent.
9.2. Dogs must not be left unaccompanied in the Property at any time and must not be allowed on the beds or furniture.
9.3. The Hirer shall be liable for all damage caused by his/her dog or any dog belonging to anyone who is part of or who is visiting the Hirer’s party.
9.4. A charge will be made for any additional cleaning required as a result of any dog(s) staying at the Property during the Hire Period.
9.5. The Owner and the Agent cannot be held responsible for any accident or injury to any dog(s).
10. Additional Services
10.1. Additional items or services may be available by contacting the Agent and the provision of such items and/or services may incur an additional charge. Where such items or services are provided by the Owner or the Agent on the Owner’s behalf, the Owner shall have sole responsibility for such items and/or services. The Agent offers no warranty for items or services provided by the Owner.
10.2. Where additional items and/or services are provided by a third party, the Owner and the Agent offer no warranty as to the suitability or standard of such services and accept no liability in respect of such services.
11. Force Majeure
If for any reason beyond the control of the Owner or the Agent the Property is unavailable on the day when the booking is due to begin, or the Property becomes unsuitable for holiday letting, neither the owner or the Agent will, either jointly or individually, accept any liability to the Hirer or pay any compensation.
12. Liability
No responsibility is accepted by the Agent for any accident, injury or mishap to persons while occupying the Property, or whilst engaged in any activity therefrom. The Agent will not be held responsible for any temporary or unexpected condition of the Property or its services (water, electricity) as a result of extreme weather conditions or other factors out with their control.
13. Complaints
All complaints must first be referred to the Agent during the Hire Period to allow remedial action to be taken (if required/ necessary). It is essential that you contact the Agent immediately if any problem arises so that it may be resolved as soon as reasonably practicable. In no circumstances can compensation be claimed for complaints raised only after the Hire Period has ended should the Hirer fail to advise the Agent during the Hire Period.
14. Data Protection
The Hirer agrees that information requested by or provided to the Owner or the Agent for the purposes of the booking will only be used by the Owner and the Agent in accordance with the General Data Protection Regulation and for the purpose of the booking and the provision of any services connected thereto, and further agrees that the Agent may use information provided for updating the Owner’s or the Agents records and for contacting the Hirer for marketing purposes all in accordance with the Agent’s Privacy Notice .The Hirer acknowledges that the Owner and the Agent are entitled to pass the information to third parties where required to do so by law.

Payments

Payments can be made by bank transfer.

A £100 non refundable deposit is required at the time of your booking to secure your holiday.

The remainder of the balance must be paid in full 8 weeks prior to your arrival date, or at time of booking if there are less than 8 weeks to your arrival date.

A £100 bond is also required to cover any loss/damage to the apartments or caravan/contents and additional deep cleaning, this will be returned following inspection of the apartments or caravan as long as no loss/damage has occurred.

Arrivals/Departures

Check in is 3.00pm on day of arrival or time arranged by both partners and confirmed via e-mail or text.

Check out is no later than 10.00am on day of departure.

If, in our opinion any party who is guilty of conduct prejudicial to the well being of others or failure to comply with the terms and conditions, we may re-take possession of the accommodation immediately, without compensation to the party.

On arrival please take time to read through the welcome pack which includes health and safety information.

We do not accept liability for injury, loss or damage suffered by you or any member of your party during your stay.

Parking bays are provided but we do not accept any responsibility for any loss or damage caused to them or there contents.

Cancellation Policy

Privacy Policy

This privacy policy sets out how Beachwalk Apartments uses and protects any information you give us when you use this website.

Beachwalk Apartments is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can assured that it will only be used in accordance with this privacy statement.

WHAT WE COLLECT

Full name to include title
Contact information to include email address/addresses
Home address to include postcode
Contact telephone number

WHAT WE DO WITH THE INFORMATION GATHERED

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons.

Internal record keeping
We may periodically send promotional email about new products, special offers or other information you may find interesting using the email address which you have provided.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways

whenever you are asked to fill a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes you may change your mind at any time by writing or emailing us at beachwalkapartments18@gmail.com

We will not sell, distribute or lease your personal information unless we have your permission or are required to do so.

If you believe that any information we are holding on you is incorrect or incomplete please write to Beachwalk Apartments, 14 Southcliffe Drive, Primrose Valley, Filey YO14 9QZ or email beachwalkapartments18@gmail.com We will promptly correct any information found to be incorrect.